CANDY STORE Terms of Use

CANDY STORE Terms of Use

株式会社ミニストリー

Ministry Co., Ltd. Terms of Use

Article 1: Scope of application of this agreement
These Terms of Use shall apply to the matters involved in using this site of this service provided by the Company.
Article 2: Change/Acceptance of Terms
(1)This site can change all or part of this agreement as necessary without prior approval of the user of this service, and the user agrees to this
  We will not contact each user individually each time, so please check the latest terms and conditions posted on this page when using this service of this site.
(2)If you use the service of this site after changing these conditions, we will provide this service as if you consented to the change of conditions
Article 3: Hours provided by this site
As a general rule, it is open 24 hours a day, 7 days a week, but it may not be available temporarily due to maintenance reasons.
Article 4: Notification and display contents from this site
(1)If we determine that this site is necessary in addition to changes to this agreement, this site will notify the users of this service at any time in the format displayed on this site.
(2)The notice in the preceding paragraph shall be deemed to have been given to all users when displayed on this site.
Article 5: Copyright
(1)All copyrights, trademark rights, and other intellectual property rights relating to sound sources, images, designs, etc. of any content posted on this site belong to the Company or other copyright holders. The person shall not perform any act that infringes these rights (copying, copying, reprinting, etc.).
(2)egardless of the purpose, if any act prohibited by domestic and foreign copyright laws and other laws such as unauthorized duplication, reproduction or other unauthorized secondary use of our content is found, Will take legal action separately.
(3)In the event of a dispute with a third party in violation of the provisions of this section, the user shall be responsible for the cost and resolution of the dispute and shall not cause any damage, loss or disadvantage to us. Do not give.
Article 6: Regarding the users and use of this site
The user considers that all of the contents of this agreement and the start of this site have been accepted, and the user can use this service in accordance with this agreement.
(1)"User" refers to the person who browses or purchases this site. If you use this site, it is assumed that you have agreed to these terms.
(2)We will send to you the information about this service, communication about the operation of the service, delivery of announcements and advertisements of new services, and delivery of other information by e-mail.However, if the user does not wish to provide the information distribution, and if the registration is deleted by the method prescribed by the Company in advance or after the fact, the information will not be provided unless it is necessary for the provision of this service.
(3)The user assumes all responsibility for the information that the user sends through this site.
In addition, we shall not cause any inconvenience or damage to this site.
(4)In the use of this service of this site, if the user causes damage to another user, a third party, or the right holder, or if a dispute arises, the user will resolve at his own expense and responsibility. We shall not cause any inconvenience or damage to this site.
(5)If the user of this service on this site is a minor, you must always obtain the consent and consent of a parental authority when purchasing products.
Article 7: User's personal information
Addresses, names, phone numbers, and other usage conditions of this site, which are entered when using this service of this site, are registered as personal information in the database of this site. This site manages registered information as personal information, and does not disclose it to a third party unless personal identification is unknown, user's consent is obtained, or disclosure is required by law.Please refer to our "Basic Policy on Personal Information Protection" separately.
Article 8:User membership registration
By registering as a member, the user has the privilege to purchase products using this service of this site, pre-order sales of products on this site, and purchase points.
(1)The user shall not make any false declaration when registering as a member.
(2)Member registration is for one user only once. Also, if it is found that the member registration applicant has been suspended or deleted for member registration due to violation of the terms of use on this site in the past, or violation of the terms of use, etc., false information will be added to the registered content of the registrant. If it is included, or if we determine that it is inappropriate to approve the registration application, we may not approve the registration or we may delete it.
(3)The User shall promptly notify the Site of any changes to the registered information such as the address, name, and telephone number declared on the Site. Even if the member suffers from the failure to report, we will not take any responsibility.
Article 9:Management of email address, password and credit card information by members
(1)Member registrants will use this service by using the email address/ID registered by themselves and the set password.
(2)Member registration is solely responsible for the use and management of the registered email address and ID, and the password set.
(3)Member registration is responsible for the use and management of the e-mail address/ID registered by itself and the set password at its own risk, and must not be transferred, lent, disclosed or used by a third party.
(4)The user who manages and holds the password shall bear all responsibility for any disadvantage, damage, tampering, etc. due to the use of the email address/ID registered by the member registrant himself/herself and the password set by a third party. , The Company assumes no responsibility. In order to protect the personal information of the registered members themselves, we will send you a confirmation email.
(5)The member registrant shall separately contact the site if it is found that the email address/ID registered by himself/herself and the password set by him/her are used illegally by a third party.
(6)Member registrants are aware of the risk of leakage, etc. due to the act of transmitting their credit card number when using this site, and will do so at their own risk.
Article 10:Suspension of this service to users and deletion of membership registration
For users who have judged that this site is inappropriate due to reasons such as users' violation of this agreement, this site will suspend the use of this site and delete the usage registration without notifying the user in advance.
(1)If it is found that the membership registration was suspended or deleted due to a violation of the terms of use on this site in the past.
(2)Delay in fulfillment of payment obligations such as fees related to this site, inability to receive merchandise for a long period of time, other obligations and defaults.
(3)When the act of the following article (prohibited item) is performed.
(4)Any other violation of this agreement.
Article 11: Prohibited matters
(1)The user shall not perform the following acts when using this site. If we determine that the following prohibited items are in violation or inappropriate, we will take measures such as forced withdrawal, suspension of use, deletion of all information such as posting. In addition, if the Company suffers damage due to any of the following items, the Company may claim compensation for the damage suffered.
  • ・The act of registering false content when registering as a member of a specific website
  • ・The act of using information about services, information, products, etc. provided on this site for commercial or non-commercial purposes without obtaining the consent of this site in advance.
  • ・Unauthorized use of credit card to use this site
  •  ・Illegal use of my email address, ID, or password
  • ・Acts of illegally using the email address, ID, or password of another user or a third party
  • ・Acts that infringe intellectual property rights such as copyrights of other users, third parties or this site
  •  ・Acts that violate privacy or other rights, or acts that may cause inconvenience, disadvantage or damage, etc.
  • ・Acts that violate public order and morals
  • ・Act of purchasing for resale
  •  ・When the user declines or cancels the receipt even though the user (including non-members) has placed an order
  • ・Acts that violate other laws and regulations, acts that lead to criminal acts, or acts that may cause such
  • ・Acts of falsifying information about this site or information provided through this site
  • ・Sending or writing harmful computer programs
  • ・Acts that interfere with the operation of this site, or acts that may interfere with this site
  • ・Other actions that are deemed inappropriate for the operation of this site
(2)Responsibility for content such as postings that users post, disclose, provide or send to others using this service as a medium shall be borne by the posted users themselves, and we shall not be liable on behalf of the users. In addition, the Company will appropriately monitor the content of information posted by users and will delete in advance those that conflict with the preceding paragraph. However, we assume no obligation to monitor or store posted contents, manage the contents posted, disclosed, provided or sent by other users through the service, and the morality of the contents. , No credibility, truthfulness, legality, accuracy is guaranteed.
Article 12: About suspension of membership qualification
(1) Due to various reasons such as the fact that the order is not received for a long period of time, or the user declines or cancels the receipt even though the user himself/herself (including non-members) placed the order, it is necessary to confirm the registered content. , If the Company deems it urgent, the qualification of the member may be suspended without the approval of the member, and the member consents in advance.
(2)The Company shall not be liable for any damage caused by the member being unable to use this site due to the exercise of the preceding paragraph.
Article 13:  Purchase of goods
(1)Users can purchase products using this service of this site. If the user wants to purchase the product, it shall be purchased from the ordering procedure specified by this site. In some cases, our support center may call the user to confirm the order.
(2)Please note that the colors of the images may differ slightly from the actual ones depending on the settings of your monitor.
(3) Product size may vary depending on the product, brand fabric, design, etc.
(4) If you place an order including new products (pre-order, etc.) or pre-ordered products before they are released, they will be shipped on the release date of the new product.
(5) If you would like to ship individually, please order new products and other products in two batches. After ordering, it cannot be distributed to individual shipments. The shipping fee will be charged for each order.
(6)Items ordered individually cannot be bundled or replaced on the same day or on another day.
(7) In case of purchase by reservation, we will ship in the order of the user's order, but if the number of "reserved" items exceeds the arrival quantity and the user's items can not be secured on the release date, or the product Please forgive me if the product is out of stock or out of stock.
(8) In the unlikely event that you have ordered an item that displays the wrong amount due to a system error, etc., we will inform you of the correct amount later. Please note that you cannot purchase or add points with the wrong amount.
(9)Please note that if the storage period specified by the delivery company has expired due to reasons such as long-term absence of the user or refusal to receive it, the ordered product will be returned to us and will be treated as cancellation. However, in that case, we may charge a shipping fee, a shipping fee, and 50% of the product price as a cancellation fee.
10. Please note that if the storage period specified by the delivery company has expired due to the user's long absence or refusal to receive the item, the ordered item will be returned to us and will be treated as a cancellation. However, in that case, we may charge the shipping and withdrawal shipping fee and 50% of the product price as a cancellation fee.
Article 14: Prohibition of transfer of rights
The user is not allowed to transfer or use the right to receive the provision of this site and other rights recognized by the user to a third party.
Article 15: Payment method
The payment amount and payment method on this site shall be in accordance with the application form for each product and the usage guide. When you pay by credit card, you are subject to the terms and conditions of the contract with the card company. In addition, in case of any dispute between the user and the credit card company, etc., both parties shall resolve it and this site shall not be liable.
Article 16: About point system introduction site
(1)Our company has introduced a point system that allows points to be added according to the purchase amount when users sign in and shop after registering as a member on sites that have introduced the point system. Points will be awarded 1-2 weeks after the item ordered by the user arrives and payment is confirmed. (It will be displayed as temporary points when the order is completed. Payment It will be granted and can be used when is confirmed.)
(2) Basically, 1% of the product will be returned as points, and you can use it as "1 point = 1 yen" when you shop next time. To use points, please sign in when ordering On the "Payment method selection" screen, you are free to choose "whether or not to use", "how many points to use," etc. There are no restrictions on the points to use.
Example) If you purchase a product for 50,000 yen ⇒ 500 points will be awarded.
These 500 points can be used at the time of shopping as 500 yen. (Note that the fractional part is rounded down)
(3)Our company shall operate according to the following items.
  • ・Even if you have registered as a member, if you do not sign in, points will not be added after purchasing the product.
  • ・Some items are not eligible for point reduction. The point return rate is listed on each product page, so please check it when purchasing.
  • ・You can check the cumulative points of users on the "Points Check" page.
  • ・Points are valid for one year from the date they were last acquired. Please note that the points will automatically become 0 points at the end of 1 year.
  • ・If points are mistakenly issued due to a system error, the points will be invalid. Please note that it will be invalid even after using points.
  • ・The acquired points cannot be converted into cash and cannot be loaned or transferred to others.
  • ・The point return rate, grant rate, and point system itself may change in the future, and will be changed after posting a notice on this site to the user.
  • ・If the points cannot be allocated due to a system error, etc., the points will be added later. The points cannot be paid in cash.
Article 17: returns and exchanges of goods
(1) Upon receipt of the product ordered by the user, the ownership of the product shall be transferred from the Company to the user.
(2) When the ordered product arrives, please check the product first.
In the unlikely event that there is a defect, we will promptly respond (exchange, return, refund), so please check the following terms and conditions, fill in the necessary items on the form or email and send it.
(3) All inquiries regarding exchanges and returns will be sent by email.
Inquiries are accepted only from the inquiry page set on each website.
Please note that we do not accept phone/fax inquiries or exchange/return requests as telephone-only apartments are not resident at this internet specialty store.
(4) In case of initial failure of electric appliances etc., we do not support it, so please contact the manufacturer as described in the warranty attached to the product.
(5) Once the transaction is completed, we cannot accept cancellation of orders due to the user's convenience.
Please note. Please note that you can not return or exchange the product after wearing or using it for any reason other than defective products.
(6) We cannot accept returns or exchanges of goods due to the user's own circumstances (size does not fit, color etc. is different from image, wrong order etc.). We will replace the product with the same product only if it is an initial defective product. Excuse me, but I cannot accept exchange for another product. If you would like to exchange for another product (also with different colors and sizes), please return the product once and order it again, even if you exchange the defective product.
(7) We cannot accept exchanges or returns of products that are more than 7 days old.
(8) We do not accept exchange or return of products that are dirty or damaged by the user.
(9) Due to the nature of the product, we cannot accept exchange or return of underwear, tights, socks, stockings, etc. for hygiene reasons.
(10) Please return the items included in the product in the same condition in which they were delivered. We cannot accept exchanges or returns if the product warranty, boxes, tags, manuals, and equipment such as cases, lids and caps are missing. In addition, we do not ship or exchange parts only for parts that are partially missing or damaged. We will exchange it as a set of products.
(11) It is not possible to change to a non-defective item exchange request after a return request. Please consider before requesting.
(12) We will not accept exchange, return, or refund of products with personalized name or custom-made specifications.
(13) We will not be able to take any action if the product is returned to us without any notification, whether it is a non-defective item, defective item, used item or unused item. In that case, the delivered product will be discarded.
(14) If there is a difference in color image between the image or color notation on this site and the actual one, there is a difference due to the adjustment range of the monitor or the model, so we can not respond to exchange / return / refund.
(15) If we do not have a replacement stock in our shop, we will make an arrangement as soon as possible, but please understand in advance that the arrival at our shop may be delayed and the replacement date may not be in time.
(16) We will check the inventory of the product you want to exchange after receiving the request, so we may not be able to prepare it due to reasons such as sold out or out of print. In that case, it is selfish, but we will only accept returns or refunds. (We will inform you by e-mail after stock confirmation)
(17) Regardless of paragraph 5 of this article, if the cancellation is due to the user's convenience, we will charge the shipping fee of the ordered product and the shipping fee, and depending on the ordered product, 50% of the product price will be charged as a cancellation fee there is.
(18) When a prepaid product such as card payment is returned due to a user's reason such as long-term absence, we will contact the user with a mail address or phone number registered by the user for a storage period of 1 month. However, if the storage period has expired, the product will be discarded. If you wish to resend the returned product, we will respond only within the storage period, but the shipping fee for resending will be borne by the user (actual cost). However, we do not support resending of COD products.
Article 18: refund
(1)You can also refund with the points on the point introduction site. When you request a refund, you can choose whether or not to refund with points.
(2)The refund procedure will be done after we confirm that the returned product has arrived at the distribution center.
In case of refund, we will refund by bank transfer regardless of the payment method at the time of ordering. However, Japan Post Bank cannot be used. In addition, we do not accept refunds by other methods such as registered mail. It may take 10 days or more due to the business day of the financial institution. Please note.
(3)In case of refund, we will refund by bank transfer regardless of the payment method at the time of ordering. However, Japan Post Bank cannot be used. In addition, we do not accept refunds by other methods such as registered mail. It may take 10 days or more due to the business day of the financial institution. Please note.
(4)If you wish to return all of the defective products ordered, we will refund the full amount of the payment, including shipping and handling charges.
(5)If you purchase more than one product and return it due to some of the purchased products being defective, all shipping fees will not be refunded. Only the item price will be refunded. We will bear the transfer fee at the time of refund.
(6)For returns other than initial defective products, the shipping cost will be borne by the user and will be returned to the address we will inform you separately. In addition, the refund amount will be the amount after deducting the transfer fee, the shipping fee at the time of purchase and the cash on delivery fee.
Article 19: Information management
This site may delete the content transmitted (transmitted) through this site or change the place where it is posted, when we determine that the information posted on this site is necessary. Our right to delete this site includes the right to delete content that violates this agreement and content that we have determined to have a problem with this site.
Article 20: Suspension of services
In terms of the operation and management of this site, in the following cases, the user may be notified in advance, without consent, the service may be changed or added, and the service may be stopped or stopped. In addition, this site shall not be liable for any damage caused by the user.
1. Regular and urgent system maintenance
2. When it becomes difficult to provide services due to fire, power outages, obstruction by a third party, etc.
3. If the service cannot be provided due to a natural disaster such as an earthquake or flood
4. In addition, if this site determines that it is necessary
Article 21 : Disclaimer
1. The Company shall be exempted from responsibility for processing clerical work according to the registered contents of the user.
2. If we are obliged to notify the user, we will send a notification to the email address that the user has previously registered, and for delivery of the product, the user when purchasing the product By fulfilling its obligations, we will deliver the goods to the destination specified in.
3. The Company shall not be liable for damages, losses, disadvantages, etc. relating to the use of this service and the products bought and sold in this service in any case, regardless of the cause of the legal claim I shall.
4. The Company shall not be liable for any damages caused by the user's failure to use this service.
5. When a user uses the information content of this service, the user himself/herself judges the reliability, accuracy, completeness, usefulness (benefits) of the content, and bears his/her responsibility and risk burden. I agree to do so, and the information content posted on our company, including all services, is one of the examples, and its completeness, usefulness (reliability), reliability cannot be guaranteed. Acknowledge that it may be. The Company shall not be liable for damages, losses, disadvantages, etc. that may occur in connection with the use of this Service in any case, regardless of the legal cause of the claim.
6.If a user causes damages to other users or a third party by using this service, the user will be settled at his or her own risk and expense. Shall not cause any inconvenience or damage.
7. The Company shall not be liable for any change in password made by a member user by changing the password in the prescribed manner instructed by this site.
8. Costs related to the installation of computer equipment and communication equipment necessary for users to use this service, telephone charges required to use this service, LAN usage fees and application fees are You are responsible for the cost.
9. The user can use Chrome (latest version)/Firefox (latest version)/Edge (latest version) as a browser to use this service, and Safari (iOS10/11/12) as a smartphone. Chrome (Android6/7/8/9) is used. If a problem occurs such that the screen is not displayed correctly due to the use of a browser other than our designated, we shall not be liable and will not accept any questions.
Article 22 Compliance with regulations and laws
When using the purchased product at your own risk, carefully read the instruction manual and the instruction manual, and do not use the product so as to cause an accident. Also, be careful to maintain and inspect the product frequently.
Article 23 Agreement Court of Jurisdiction
In the event of a dispute between the user and this site, both parties shall resolve in good faith, and if the resolution is difficult and a litigation is necessary, the Tokyo District Court shall Agreement and jurisdiction.
In the event that our company or this site uses an attorney to recover damages due to non-payment of trading value by the user or any other act that violates this agreement, the user will also be responsible for the attorney fee based on the lawyer's compensation rules. will do.
Article 24 Governing Law
The interpretation and application of this agreement will be governed by Japanese law.
Article 25 Indication about selling entity
The sellers of this site based on the Act on Specified Commercial Transactions are as follows.
Brandex co.,ltd
〒104-0061 7F, 77 Ginza Building, 4-14-11 Ginza, Chuo-ku, Tokyo